Comprehensive Warranty Policy
We don't just sell products, we sell peace of mind. Real, written warranty.
Pylontech Battery Warranty
Warranty Period10 Years
- Comprehensive replacement warranty for manufacturing defects.
- Performance warranty (Capacity not less than 80%).
- Serial number registration with manufacturer system.
Solar Panel Warranty
Linear Performance25 - 30 Years
Product Warranty12 - 15 Years
Covers: Trina Solar, Jinko, JA Solar, Longi.
How to Claim Warranty
1
Prepare Documents
Bring original invoice and warranty card.
2
Technical Inspection
Our engineers will inspect the device to determine the cause.
3
Replacement or Repair
For manufacturing defects, immediate replacement from our stock.
Warranty Exclusions
- Damage caused by misuse or improper installation by unauthorized technicians.
- Natural disasters like lightning (unless SPD installed).
- Tampering with seals or attempting to open the device.
- Connecting loads exceeding the rated capacity.